Always a wonderful experience at this location. Staff is super accommodating. I usually ask for early check in so I can get some sleep before an evening meeting and they have always been able to meet my needs with an early check in.
When I return to visit my brother, this will certainly be where I stay. I am a frequent traveler, and have rarely encountered such amazing hosts.
Beds are clean and comfortable. Water pressure left something to be desired. Very close proximity to Waffle House and Breakfast Time if the continental breakfast doesn't fit your needs. Other restaurants and Walmart also less than a mile.
The room was comfortable and VERY VERY clean. The housekeeping service was excellent and made our little home-away-from-home a pleasure and relief to come back to each night. It was a very safe and secure place. I don't think we could have gotten through this without the people at this hotel. I don't think any other hotel would have been so perfect for our needs.
The included breakfast was good - hard boiled eggs, sausage McBiscuits, yogurt, fresh waffles, cereals, pastries, toast, juices, milk, and plenty of coffee all day long. The breakfast area was clean and well stocked, with local news on the TV and ample seating.
The staff is amazing and I have never had an issue at this location. Outstanding service every time.
Room was nice everything was clean. There was some residual coffee left in the coffee maker so I just got some coffee down stairs. There was a continetal breakfast with a pretty limited selection. Check in was quick. Trying to check out I had to hang around the desk for a while before someone came by.
I am saddened to read any negative reviews from people who only stayed here one night. THEY HAVE NO IDEA how wonderful this place is. Please discount their reviews and pay attention: Sleep Inn at Concord-Kannapolis is the BEST.
DO NOT STAY AT THIS HOTEL ESPECIALLY IF YOU HAVE A GROUP/ SOFTBALL TEAM......We just left from this hotel after two nights of bad service and unreasonable accommodations. We stayed for a softball tournament in Charlotte. The big issue that we had is that this company made an unauthorized charge on my card after I checked out because of the 3 softball teams that were there, a group of parents left trash and bottles on the back patio. Our team had clean up our area before we left, as some drunk parents continued to party. There were no damages to any part of the hotel, but they decided to charge my credit card for an extra cleaning fee. We we asked for a number to the district manager that supposedly said to charge us, the ignorant front desk clerk, Monica, would not give us the information. She then called the police on us for trespassing. After the police arrived, Monica then made it possible for us to be refunded. We let it slide that multiple people on our team had to change rooms because of broken air conditioners on day one, and I let it slide that my husband is in a wheelchair and our room was not accessible as we request and on the 3rd floor....but they wanted to try to make money off of us for trash that we bagged up?? I will never stay here again, and I advice anyone to pay the extra $20-$40 to stay anywhere else in the same area.
I stayed at this hotel for over a month with my niece and nephew while my brother was hospitalized nearby. The circumstances of our stay were horrible, but the stay was WONDERFUL. I am amazed by the level of caring and service there was here. Tanya and Monica in particular, desk hostesses, were caring and accommodating. Every time we needed anything, they helped us out.
Sleep Inn Concord Kannapolis is a US Lodging based in Concord, North Carolina. Sleep Inn Concord Kannapolis is located at 1120 Copperfield Blvd NE, Concord, NC 28025, USA.
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