Melanie and Seth and great vets. Always treated our animals very well and front desk staff has as well.
Unfortunately my husband and I had to change vets due to us moving from Charlotte. Previously we went to Brookdale Animal Hospital, which was amazing. Even after reading crummy reviews of this place, we decided to give it a try. It was convenient and close by. I called to schedule an appointment for our two animals and explained I was on maternity leave with my infant TWIN boys and I needed something with back-to-back appointments and simply needed rabies shots for both and that I had help Mondays after 3 and someone would be bringing them. They scheduled me at 4. I loaded the dogs in my caregivers car, upon her arrival she was told she'd have to leave because I needed to sign their form which confirmed my animals names, spay status, and address. Something she could have easily filled out. It was not as if they were having surgery. They were getting a rabies shot. I specifically asked if I needed any information to send with my caregiver or get any information from our previous vet and they assured me they didnt need additional information from me. Apparently this was false. I don't know what was the bigger hassle, my caregiver having to deal with this or my discussion on the phone with the receptionist. Complete disarray. Now I can see why they have a 3.9 rating and my previous vet has a 5.
This place was absolutely amazing. I came home to find my dog loose and injured this morning. I called and was told I could bring Bo right in. The extraordinary care began in the parking lot were I was met by a staff member to help get my injured dog inside. I felt like my dog was their only patient and top priority. I can't express in words the outpouring of compassion & care I received. I will definitely be using the Animal Care Clinic of Concord for all my pets needs. Oh & the fee was surprisingly reasonable for emergency care.
We absolutely love Animal Care Clinic! We left another vet after a bad incident with our then dog Boston and were recommended by a neighbor to try Animal Care Clinic. After just a couple of years, our dog got cancer that was found by Dr. Moore. They handled it with such delicacy and compassion, and when the cancer took Boston, the entire vet staff mourned with us. We have since rescued two new dogs that they all know and love. Dr. Moore provides me with comical relief when needed with her candid and unfiltered commentary on life and pets. They treat us like family and care for our pets like their own. I would highly recommend them to anyone!
Wonderful service and staff. Very caring and gentle. We have used their boarding services, as well, for our two pups.
Animal Care Clinic Of Concord is a US Veterinary Care based in Concord, North Carolina. Animal Care Clinic Of Concord is located at 131 Church St NE, Concord, NC 28025, USA.
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