Thanks,
The best bike shop in the greater Charlotte-Concord area. The owner and employees are extremely knowledgable and we bought excellent bikes that have lasted us years. We moved out of state and recently one of the bikes we had bought was stolen. In calling Right Gear, the owner remembered us from when we purchased it 8 years ago, found the serial number of the bike he had sold us, sent us the original bill of sale, and thanks to him we were able to find/recover our bicycle (showing proof of ownership). They are awesome! We miss you, Right Gear!
Great folks!!! I had an issue with a bike seat. I called at 6:45 and they said "Come on down and we will help you" Well I pulled in at 6:55 and they close at 7pm. He was waiting on me. He fixed my issue in a few minutes and asked what I owe and he said nothing. That is TOP NOTCH service for someone who didn't even buy the part from them. Thanks guys. Will buy my kids next bike from them with this service.
No one knows bikes and bike fit like Jim O'Brien at The Right Gear. Bike fit is often dealt with very superficially, yet it is a critical component of buying a bike. At the Right Gear you won't get the biggest selection of bikes, you will get the undivided attention of one of the US best pro mechanics and bike fitters. You will get a bike that fits like a glove, is an absolute pleasure to ride, and which maximizes your comfort and power output.
Thanks again..
Ben
Jim and the staff at Right Gear are very nice and extremely helpful. Great bikes and great prices are one thing but you need Jim's knowledge to finish the buying process for your next bike. The custom fit Jim gave me allows me to ride in the saddle knowing that the bike and myself are one unit. Thanks Jim for the custom fit on the bike and shoes and I sure the BH G6 Pro and I will have some great rides together.
Right Gear is a US Point Of Interest based in Concord, North Carolina. Right Gear is located at 808 Church St N, Concord, NC 28025, USA.
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