I went to Best Buy, now I can enjoy the same speaker at the same price and the guy at Best Buy was really helpful:-)
I had an issue with one of my Bose products and called the store. Zach did a terrific job., professional, polite and patient. Thank you Zach.
Really good sound systems. And the staff here is helpful too.
I went to the store today, nobody came to help, and when I asked the guy at the desk something about the portable speaker I was looking for, he didn't know the question.
My son purchased some high-end earphones for his birthday a little over a year ago. About a month ago the left ear went out. We took them in to see what they could do. When Magen pulled up serial number we discovered the warranty had expired a few days before! Crap! But Magen said, "I'll honor it anyway." WOW! Not only that but gave him a choice a another color. Here's the kicker...he had purchased these on Amazon and registered the warranty through that seller. This was impressive and in this day and age, to find a company that stands behind their product is worth the extra cost. American made...honorable warranty!
Bose Factory Store is a US Electronics Store based in Concord, North Carolina. Bose Factory Store is located at 8111 Concord Mills Boulevard #328, Concord, NC 28027, USA.
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