Good luck calling in a order, tried many times different days they either don't answer or put you on hold. Maybe they need to hire a employee to just answer the phone? Once you order and get your sub its tastes great. Nothing against firehouse they are a great company and support them 100%.
If your in the mall this is a great place to grab a bite. Service is great, food is good and the prices are reasonable. It is nice that they have their own seating separate from the main mall food court. And everyone loves the freestyle coke machine!
Customer service here is stellar! Rayna took excellent care of me and my family, making sure we were all happy with our food. Her attentiveness will have us back at this location for sure!!
All the staff here are talking, and goofing off, and conversing with their friends that walk past instead of making the food that has been ordered. I have been sitting here waiting on the sub I ordered for over 15 minutes, while my sandwich is sitting on the counter completed. All they have to do is put it in a wrapper or box and give it to me.... this is rediculous!!
Best subs ever way better than subway
Firehouse Subs is a US Meal Delivery based in Concord, North Carolina. Firehouse Subs is located at 8111 Concord Mills Boulevard #670, Concord, NC 28027, USA.
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